Terms and Conditions

Full package payment required upon full session reservation. By scheduling a meeting, you accept the following terms and conditions:

Session cancellation

All cancellations need at least 24 hours notice. If you cancel with less than 24 hours notice, you lose your paid-for class. If a coach cancels with less than 24 hours notice, you get a free class. 

Session length

Each 1 hour meeting includes a 45 minute live conversation class and a 15 minute discussion period. 

Purchases from Johnnyilca.com

Each package includes 20 live one-on-one sessions.

Live-streamed lessons (Twitch, Youtube, Facebook, etc)

Each session may include up to 4 students. Sessions must be scheduled with at least 24 hour notice. Classes will be recorded and live streamed online. Recordings of the classes will be publicly displayed online. 

Session validity

Paid-for sessions expire if not scheduled within 6 months of purchase date.

Learning environment

You will come prepared for your meeting. Your class may be canceled if you attend class without the proper equipment (computer, microphone/headset, stable internet equipment) or if you are not in a proper environment (driving, eating, etc).

Being late for a lesson

If the client is late 15 minutes or more, they are considered absent and the meeting may be dismissed.

Technical issues

If you have electricity or technical problems from your side, we can not be responsible if you miss a class or part of a class. 

Documenting

All resources are available online. Classes may be recorded. Classes may be publicly displayed only with the student’s permission. 

Refund Policy

You may only request a partial refund for your purchased package if you have consumed less than 3 out of the 20 live one-on-one sessions. A partial refund is defined as 75% of the full package amount minus processing fees. We do not offer refunds to clients who choose to pay in payments of 2 or more.

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